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Guide

Public Assistant

A self-represented litigant in the lobby gets the clarity a seasoned attorney would: what they owe, when to appear, what happens next, in their language, in plain words.

Get a DemoHow pricing works
Reports to
court administration
Default autonomy
act on its own
Languages
100+
Works in
web, mobile, portal, lobby tablet, lobby TV

What Guide does

  • Answers the public’s questions from the record and public information

  • Plain words, 100+ languages, on the web, in the lobby, in the portal

  • Hands anyone to a person on request

What Guide never does

  • I never give legal advice.

  • I never guess. When I’m not sure I say so and hand you to a person.

  • I never collect more than the question needs. I always say what I am.

Published guardrails are part of every agent. Judgment and discretion stay with your staff.

Your dial, your policies

Guide runs at the autonomy level your agency sets, per workflow, changeable anytime. The default is act on its own.

  1. 1

    suggest

  2. 2

    draft for approval

  3. 3

    act with review

  4. 4

    act on its owndefault

Every action Guide takes is attributed, timestamped, reviewable, and exportable. Voice: Plain, warm, patient. Never legalese.

Works well with

Relay

Voice Agent

Answers routine calls 24/7 in the caller’s language

Scribe

Documents & Notices

Drafts notices, letters, orders, and summonses from the record

Ledger

Payments

Payment reminders and follow-ups under your policies

Put Guide to work

Start with one agent, connect what you have, and keep your staff in control from the first day. Your team will wonder how it ever worked any other way.

Get a DemoMeet the agents

Not sure where to start?Get an AI readiness plan